Here is a list of some of the most common questions, you as a prospective customers might have.


Do you have customer support?

Of course! Our friendly and knowledgeable customer services are available on your command 24/7/365. You only have to fill a simple form on our contact page and will get back to you within 24 hrs.

Need Support : Contact us NOW

 


What does one-time payment means?

Payments made on Being Author Media services on one-time payment basis will be charged only once at the time of form submission only, we do not create any account or store any data.


What happens at the end of 30 days promotion period?

Our all one time payment packages are only for 30 days of service (except the Free plan and the Recurring Subscriptions Plan). Once the period is over your promotion will automatically stop. If you want to use our services again, you will again have to submit your book on our website and make payment.


Do you promote only Digital Books and Contents?

No, we promote every content available online, which means if a book is available on an online bookstore, we will promote that book also. Our primary concern is to convert visitors into buyers. so if someone is interested in a product, that person shall have an option to instantly order that product.


What is your Refund Policy?

Your money is in safe hands, if you change your mind anytime before the promotion starts (generally it takes 48hrs), we will grant you full refund of the payment you made. The promotion is deemed to start from the first day of twitter promotional campaign.

Also in case, we fail to tweet your book on our twitter account, we will grant you full refund on your request.